> ## Documentation Index
> Fetch the complete documentation index at: https://docs.seamless.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Log a call

> Logs a call outcome for a contact, optionally associating a disposition, sentiment, call script, duration, and the task it was made from.



## OpenAPI

````yaml https://gist.githubusercontent.com/JustinAlia/6ff38a671f5f79895444b77c57f3afff/raw/v2-openapi.json post /calls/log
openapi: 3.0.0
info:
  title: Seamless API
  description: >-
    [Privacy Policy](https://seamless.ai/policies/privacy-policy)


    In order to dramatically improve our offerings to customers, Seamless will
    be introducing a Public API

    which can be used to search Companies & Contacts, Enrich Lists, and offer
    integrations as an Endpoint for our

    customers.


    The API is build using [RESTful](https://en.wikipedia.org/wiki/REST)
    principles and is secured using OAuth 2.0 with the implicit grant flow.


    # Authentication


    ## API Key


    ### 1. **Register Your Application**

    To use the Seamless API, you need to register your application to obtain an
    API key.

    To create a new API key, go to [Seamless.AI |
    Settings](https://login.seamless.ai/settings/public-api) > API Key and click
    the *Create New Connection* button.

    Note: The Public API Connections menu will only appear if your account has
    access to the Public API.


    ### 2. **Use the Access Token**

    For all authenticated API requests, include the API key in the header:


    ```

    Token: API_KEY

    ```


    ## OAuth 2.0


    ### 1. **Register Your Application**


    Before integrating, you have to setup your client credentials.


    To create a new API client, go to [Seamless.AI |
    Settings](https://login.seamless.ai/settings/public-api) > OAuth
    Connections, and click the *Create New Connection* button.


    Note: The Public API Connections menu will only appear if your account has
    access to the Public API.


    - `client_id`

    - `client_secret`

    - `redirect_uri`


    You’ll use these to authenticate and obtain tokens.


    ---


    ### 2. **Obtain Authorization Code**


    Redirect the user to Seamless.AI's OAuth authorization endpoint:


    ```

    GET https://login.seamless.ai/oauth/authorize

    ```


    ### Query Parameters:


    | Name | Description |

    | --- | --- |

    | `client_id` | Your client ID |

    | `redirect_uri` | The URL users are redirected to |

    | `state` | (Optional) CSRF protection string |


    **Example URL**:


    ```

    GET
    https://login.seamless.ai/oauth/authorize?client_id=YOUR_CLIENT_ID&redirect_uri=https://yourapp.com/callback

    ```


    Once the user authenticates, they will be redirected to your `redirect_uri`
    with a `code` parameter.

    If your `redirect_uri` contains any query parameters (such as `?foo=bar`),
    you must URL encode your `redirect_uri` for this step.


    ---


    ### 3. **Exchange Code for Access Token**


    ```

    POST https://api.seamless.ai/api/client/v2/oauth/accessToken

    ```


    ### Request Body (JSON):


    ```json

    {
      "client_id": "YOUR_CLIENT_ID",
      "client_secret": "YOUR_CLIENT_SECRET",
      "redirect_uri": "https://yourapp.com/callback",
      "grant_type": "authorization_code",
      "code": "AUTHORIZATION_CODE_FROM_STEP_2"
    }

    ```


    ### Response:


    ```json

    {
      "token_type": "Bearer",
      "access_token": "ACCESS_TOKEN",
      "refresh_token": "REFRESH_TOKEN",
      "expires_in": 10800,
      "expires_at": "2026-06-25T12:00:00.000Z",
      "refresh_token_expires_in": 604800,
      "refresh_token_expires_at": "2026-07-02T12:00:00.000Z"
    }

    ```


    Access tokens expire after **180 minutes** by default. Integrations must use
    the `refresh_token` grant before expiry to obtain a new token pair. Existing
    long-lived tokens issued before this change remain valid until their
    original expiry.


    ---


    ### 4. **Use the Access Token**


    For all authenticated API requests, include the token in the header:


    ```

    Authorization: Bearer ACCESS_TOKEN

    ```


    ---


    ### 5. **Refreshing the Token**


    To refresh the access token:


    ```

    POST https://api.seamless.ai/api/client/v2/oauth/accessToken

    ```


    ### Request Body:


    ```json

    {
      "client_id": "YOUR_CLIENT_ID",
      "client_secret": "YOUR_CLIENT_SECRET",
      "redirect_uri": "https://yourapp.com/callback",
      "grant_type": "refresh_token",
      "refresh_token": "YOUR_REFRESH_TOKEN"
    }

    ```


    ### Response:


    ```json

    {
      "token_type": "Bearer",
      "access_token": "NEW_ACCESS_TOKEN",
      "refresh_token": "NEW_REFRESH_TOKEN",
      "expires_in": 10800,
      "expires_at": "2026-06-25T12:00:00.000Z",
      "refresh_token_expires_in": 604800,
      "refresh_token_expires_at": "2026-07-02T12:00:00.000Z"
    }

    ```


    Each refresh rotates both the access and refresh tokens. Store the new
    `refresh_token` from every response.


    # Rate Limiting


    Rate limits are enforced at the **organization** level. All API usage for
    your Seamless organization counts against the same quota for each
    endpoint—limits are not applied separately per API key or per user.


    The default limit is **60 requests per minute** per endpoint. If you exceed
    the limit, the API responds with **429 Too Many Requests** and a JSON error
    body.


    Some endpoints may use different limits (for example, OAuth routes). Your
    organization may also have custom limits. The `X-RateLimit-Limit` header on
    each response always reflects the maximum number of requests allowed for
    that endpoint in the current rate limit window.


    Rate limit and remaining credits information will be returned in the
    response header of each request. The parameters are:


    | Name | Example | Description |

    | --- | --- | --- |

    | `X-RateLimit-Limit` | 60 | The maximum number of requests you're permitted
    to make in the current rate limit window for this endpoint. |

    | `X-RateLimit-Remaining` | 42 | The number of requests remaining in the
    current rate limit window. |

    | `X-RateLimit-Reset` | 1745587198 | The time at which the current rate
    limit window resets in epoch seconds. |

    | `X-PublicAPI-Credits` | 1000 | The number of credits remaining that can be
    used in requests. |
  version: 1.0.0
  x-logo:
    url: https://s3.amazonaws.com/seamless.ai-public/logos/logo-full-dark.svg
    altText: Seamless logo
    href: https://login.seamless.ai
  termsOfService: https://seamless.ai/policies/terms-of-use
servers:
  - url: https://api.seamless.ai/api/client/v2
    description: Seamless API
security:
  - OAuth2: []
  - ApiKeyAuth: []
tags:
  - name: OAuth
    description: >-
      Exchange client credentials for an access token and inspect the
      authenticated caller.
  - name: Contact Search
    description: >-
      Search the Seamless.AI contact database. Searching does not consume
      credits; researching a result does.
  - name: Company Search
    description: >-
      Search the Seamless.AI company database. Searching does not consume
      credits; researching a result does.
  - name: Contact Research
    description: >-
      Resolve a contact's emails and phone numbers. Research is asynchronous:
      submit a request, then poll for results or receive them by webhook.
  - name: Company Research
    description: >-
      Resolve company firmographics and contact details. Research is
      asynchronous: submit a request, then poll for results or receive them by
      webhook.
  - name: Org Contacts
    description: >-
      Read and update the contacts already saved to your organization. These are
      the records research writes to, and the IDs other endpoints expect.
  - name: Org Companies
    description: Read and update the companies already saved to your organization.
  - name: Campaigns
    description: >-
      Create and run multi-step outbound campaigns, manage their steps, and
      enroll or remove contacts.
  - name: Emails
    description: Compose, preview, send, and track emails, individually or in bulk.
  - name: Tasks
    description: Read and act on the tasks a campaign generates for its assigned user.
  - name: Lists
    description: Group saved contacts and companies into named lists.
  - name: Templates
    description: Reusable email templates available to campaigns and one-off sends.
  - name: Saved Searches
    description: Persist search filters so a search can be re-run or shared later.
  - name: Calls
    description: >-
      Log call outcomes against saved contacts, and read the disposition and
      sentiment vocabularies.
  - name: Activity
    description: A chronological feed of engagement activity across your organization.
  - name: Credits
    description: Remaining research credits for the authenticated organization.
  - name: Features
    description: Feature access flags for the authenticated organization.
  - name: Reference
    description: >-
      Static lookup data — locations, statuses, and other vocabularies other
      endpoints accept.
paths:
  /calls/log:
    post:
      tags:
        - Calls
      summary: Log a call
      description: >-
        Logs a call outcome for a contact, optionally associating a disposition,
        sentiment, call script, duration, and the task it was made from.
      operationId: logCall
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - contactId
              properties:
                contactId:
                  type: integer
                  description: The ID of the contact the call was made to.
                  example: 123456
                toNumber:
                  type: string
                  description: The phone number that was called.
                  example: '+15551234567'
                fromNumber:
                  type: string
                  description: The phone number the call was placed from.
                  example: '+15557654321'
                callDispositionId:
                  type: integer
                  description: >-
                    The ID of the call disposition to associate with this call.
                    See GET /calls/dispositions.
                  example: 10
                callSentimentId:
                  type: integer
                  description: >-
                    The ID of the call sentiment to associate with this call.
                    See GET /calls/sentiments.
                  example: 5
                callScript:
                  type: string
                  description: The call script used or notes recorded for the call.
                  example: Introductory outreach script
                durationMs:
                  type: integer
                  description: The duration of the call in milliseconds.
                  example: 120000
                calledAt:
                  type: string
                  format: date-time
                  description: >-
                    The timestamp the call was made. Optional; if omitted, no
                    explicit call timestamp is recorded.
                  example: '2026-06-24T15:30:00.000Z'
                taskId:
                  type: integer
                  description: The ID of the task this call was made from, if any.
                  example: 9876
      responses:
        '201':
          description: The call was logged successfully.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                    example: true
                  data:
                    type: object
                    properties:
                      callLogId:
                        type: string
                        description: The ID of the created call log.
                        example: '55501'
                      contactId:
                        type: string
                        description: The ID of the contact the call was logged for.
                        example: '123456'
                      toNumber:
                        type: string
                        nullable: true
                        description: The phone number that was called.
                        example: '+15551234567'
                      fromNumber:
                        type: string
                        nullable: true
                        description: The phone number the call was placed from.
                        example: '+15557654321'
                      callDispositionId:
                        type: integer
                        nullable: true
                        description: The ID of the associated call disposition, if any.
                        example: 10
                      callSentimentId:
                        type: integer
                        nullable: true
                        description: The ID of the associated call sentiment, if any.
                        example: 5
                      durationMs:
                        type: string
                        nullable: true
                        description: The duration of the call in milliseconds.
                        example: '120000'
                      calledAt:
                        type: string
                        format: date-time
                        nullable: true
                        description: The timestamp the call was made.
                        example: '2026-06-24T15:30:00.000Z'
                      createdAt:
                        type: string
                        format: date-time
                        description: The timestamp the call log was created.
                        example: '2026-06-24T15:30:01.000Z'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                properties:
                  message:
                    description: A human readable error message
                    type: string
        '404':
          description: The contact was not found.
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                properties:
                  message:
                    description: A human readable error message
                    type: string
        '422':
          description: Validation error
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                properties:
                  message:
                    description: A human readable error message
                    type: string
        '500':
          description: Unexpected error
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                properties:
                  message:
                    description: A human readable error message
                    type: string
      security:
        - OAuth2: []
        - ApiKeyAuth: []
components:
  securitySchemes:
    OAuth2:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://login.seamless.ai/oauth/authorize
          tokenUrl: https://api.seamless.ai/api/client/v2/oauth/accessToken
          scopes: {}
    ApiKeyAuth:
      type: apiKey
      name: Token
      in: header
      description: API key passed via the Token header.

````